Most frames purchased from Visionworks Optometry are warranted against manufacturer's defects for one year!
Lenses purchased from Visionworks Optometry are warranted against manufacturer's defects for up to 3 months. We adhere to the strictest guidelines in prescription accuracy and will correct any lab errors at no charge.
Contact Lens Prescriptions
By law, it is required that you obtain an evaluation for contact lenses each year. Contact lens prescriptions are valid for one year for the lenses specified. The contact lens evaluation fee includes the testing performed to determine that your eyes are in the proper condition for contact lens wear, the determination for the type, curvature, diameter, and power of your contacts, diagnostic lenses as necessary, and up to three months of contact lens prescription related return visits. If you do not request a contact lens evaluation at your initial examination visit, but later decide to return for the evaluation, we will only charge you for the contact lens evaluation portion, provided that you return within 3 months on the initial visit.
The Disposable Guarantee
We offer free diagnostic contact lenses for disposable or frequently replaced lenses during our fitting period to ensure proper fit, vision and comfort. We encourage at least one follow up visit to verify that the contact lens prescription is as precise as possible. If we need to adjust the prescription at the follow up evaluation, we will provide you with an additional diagnostic lens at no extra charge. For the first three months following the original contact lens evaluation, we will see you for contact lens related follow up visits at no extra charge.